BEYOND REAL ESTATE SA
Why Choose Us?
Expertise and Experience:
Benefit from our years of expertise in property management, including in-depth knowledge of local market dynamics, tenant relations, and maintenance issues. Our experience ensures efficient and effective management of your property. We excel in positive relationships, ensuring high satisfaction and tenant retention rates, which contribute to the stability and profitability of your investment.
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Comprehensive Services:
Enjoy a full range of property management services, from tenant screening and rent collection to maintenance coordination and regular inspections. Our comprehensive approach ensures your property remains well-maintained and profitable With our dedicated team, you can enjoy peace of mind knowing that your property is in expert hands, allowing you to focus on other priorities while we handle the rest.
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Low Fees and Family Values:
We prioritize your financial returns by offering competitive, transparent fees. As a family-run business, we uphold strong values of integrity, personalized service, and commitment to our clients' satisfaction. Choosing us means partnering with a team that values your investment like our own. Our approach is built on trust and open communication, allowing us to create long-lasting relationships with our clients. each client receives the attention and care they deserve, making your experience with us not only professional but also personal and warm.
You are at the heart of everything we do
Communication: You can be left at ease knowing we do not have a high turnover of staff, you will be speaking with the same people on a regular basis. You can call us anytime, if we are not able to answer for any reason leave a message and we will get back to you as soon as we can. Feel
Payments: Money is receipted into our Property Management Program every day to reflect the correct dates paid for rent and invoices by our tenants. This allows us to effectively follow up on rent and invoice arrears.
Disbursement of money is paid out directly to your bank account twice monthly, once mid month and once at the end of month. Each payment comes with a detailed statement showing all money coming in and out. We provide detailed end of year statements to make your tax time a breeze.
Maintenance: We only be use registered and licensed trades personnel for all maintenance. We ask tenants to put all maintenance in writing so we have a track record, however they can still call us at anytime. We will contact you before carrying out any maintenance, unless the situation is an emergency and we have to act fast, in this case we will still keep you updated
Inspections: Routine inspections are conducted every 12 weeks to ensure your property is being well kept and we can stay on top of anything that should need to be addressed. A detailed entry condition report including digital photos of the property is completed prior to the tenants moving into the property. The same is done when a tenant vacates a property
Legislation: We take care in ensuring that we are up to date with current legislation and will ensure that your investment property is also.
Water Charges: Tenants are charged for all water usage and supply charge of your SA Water Rates notice. Owners will be responsible for the Sewer charges only. We suggest that the SA Water Bill is sent directly to us to ensure regular billing cycles. The bill will be paid up front using the rent money and then reimbursed by the tenant.
Insurance: We strongly recommend insurance to all of our Landlords. For the average of approximately $380 per year, you can ensure you are covered for: Loss of Rent, Malicious damage and more. This is fully deductible at tax time.
Smoke Alarms: Apart of Legislation Smoke Alarms are required to be working, compliant and tested yearly. We have a trusted trades person to carry out the smoke alarm checks annually for $119 Inc GST and is fully deductible at tax time.
Documentation: We store digital documents in a secure system and are accessible only to authorised personnel. Regular backups are performed to ensure data protection. Important physical documents are kept in locked filing cabinets. These files are clearly labeled and categorized, with access restricted to authorized staff to ensure security. Physical documents are scanned and stored digitally, ensuring backup and easy access. This approach ensures our documentation is secure, organised, and easily accessible.
Selecting A Tenant
A lot of time is devoted to the careful selection of the right tenants for your investment property
1. A National Tenancy Data Base is used for screening all applicants.
2. We verify the employment of the applicant and their income.
3. We contact the previous two Rental Agents/Landlords for references
4. All prospective tenants must provide 100 points of ID “Gut Feeling” – There is no substitute for first impressions of people, as we meet, talk and deal with them.
5. All tenant applications are discussed with the owner for the final decision on a tenant
The property keys are not handed out for inspections, all prospective tenants are met at your property – this way we can meet the prospective tenants and a get a feel for what they would be like as a tenant in your property.
Once the application process is complete and all parties are satisfied with the prospective tenant, we will call the tenants and advise them that they have been accepted for the property and start the move in process including obtaining and lodging of the bond.
Lease Renewals for existing Agreements are carried out months in advance to the expiry date. All renewals and rent increases will be discussed with you first.
Finding the perfect tenant is key